Hassle-Free Returns for Defective Products
At Linear Actuator, we prioritize customer satisfaction by offering a straightforward return policy for any defective products. Discover how we make it easy for you to return items that don’t meet our quality standards.
Simple Return Process
Our return process is designed to be quick and easy, ensuring you can return defective products without any hassle.
Customer Support
Our dedicated support team is here to assist you with any questions or concerns regarding your return.
Understanding Our Return Policy
At Linear Actuator, we are committed to providing high-quality products. However, if you receive a defective item, we are here to help. Our return policy allows you to return defective products within 3 days of receipt. Please note that we do not accept exchanges or returns for non-defective items.
To initiate a return, please contact our customer service team with your order details and a description of the defect. We will guide you through the return process and ensure a smooth experience.
Your Return Policy Questions Answered
Find answers to common questions about our return policy and process for defective products.
What is the time frame to return a defective product?
You can return a defective product within 3 days of receiving it. Please ensure you contact us within this period to initiate the return process.
How do I initiate a return for a defective product?
To start a return, please reach out to our customer service team with your order number and details about the defect. We will provide you with the necessary instructions to proceed.
Are there any fees for returning a defective product?
No, there are no additional fees for returning a defective product. We aim to make the process as convenient as possible for you.
Can I exchange a defective product for a different item?
Unfortunately, we do not offer exchanges. However, you can return the defective product for a refund and place a new order for the desired item.
What happens if my return is not accepted?
If your return does not meet our criteria for a defective product, it will not be accepted. Our team will provide you with a detailed explanation in such cases.
How long does it take to process a return?
Once we receive the returned product, we will inspect it and process your refund within 4-7 business days. You will receive a confirmation email once the refund is issued.
Get in Touch
Address
97, Sri Devi Nagar 3rd Street,Bhakya Laxmi Nagar Goparasanallur,Kattupakkam behind arvind Eye Hospitals, next to Finolex Cables Werehouse, Chennai, Tamil Nadu 600056